SHIPMENTS AND RETURNS
1. Packages are generally dispatched within 1-3 working days after receipt of payment and are shipped via post office with tracking number and signature request upon delivery. If you prefer express delivery, an additional cost will be applied and the recipients phone number will have to be provided. Whichever shipment choice you make, we will provide you with a tracking number that can be tracked in any of the sites provided below:
- your country post office site (once the parcel lands in your country)
2. Please note that tracking info is not available for some countries due to their post office politics. These countries are: Canada, Australia and periodically other.
3. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
4. Seller is not responsible for delivery delays caused by customs nor for import taxes due to shipments from outside the country.
5. In cases when shipment has reached buyers address but has not been claimed for 14days and is being sent back to the seller, buyers responsibility is to cover the shipping charges once again for repeated delivery.
6. Estimated delivery times:
Europe: 3-14 days
North America: 1-3 weeks
South America: 2-4 weeks
Australia: 3-4 weeks
Rest of the world: 3-4 weeks